Privacy Policy

Updated: 25th May 2018

We are committed to safeguarding the privacy of our convedo UK website visitors and this privacy policy statement outlines our data processing practices. Any personal information we do collect is used in accordance with GDPR and our privacy policy.

Who are we?

We are convedo based at 37th Floor, One Canada Square, London, E14 5AA, UK. You can contact us by post at the above address, by email at gdpr@convedo.com or by telephone on +44 (0) 207 718 0183.

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

COLLECTING PERSONAL INFORMATION

We collect personal information via our enquiry and registration forms. This will include information such as name, company, email address and telephone number.

USING PERSONAL INFORMATION

We may use personal information for administrative functions, improving our website or marketing and promotional purposes.

SHARING DATA WITH THIRD PARTIES

We will not sell or rent personal information to any third party for any purpose. Selected third parties are used to provide us with support services for our website. Occasionally, these parties may need access to your information to enable them to deliver these services.

All companies providing such support are required to meet our strict high standards of data protection and are prohibited from using your personal data for their own marketing purposes.

ANALYSING USE OF OUR WEBSITE

To analyse how visitors use the website, we use Google Analytics, which employs cookies (text files placed on your computer) to track visits. This information, which includes visitors’ IP addresses, is stored by Google to evaluate use of our website and compile reports on website activities, such as visitor preferences and length of visit.

Google may transfer the information to third parties where required to do so by law or where third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, if you do this, you may not be able to use the full functionality of our website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

We also use cookies to make our website more user friendly, for example, permanent cookies enable us to save your password, so you do not have to re-enter it every time you visit our website.

LINKS TO OTHER WEBSITES

Our website contains links to other websites, which are not covered by this privacy policy. We are not responsible for the privacy or data collection practices of these websites, and we encourage you to read their terms and conditions, and privacy statements.
surveys

We are always looking to improve the service that we offer. To do this, we may, from time to time, contact you for your opinions and views. Your participation in these surveys is wholly voluntary. Should you choose to participate, we will treat any personal information in accordance with our privacy policy.

This privacy notice tells you about the information we collect from you when you sign up to receive our information and communication via our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

What personal data do we collect?
When you subscribe to information or other communication, we ask you for your name and your email address, telephone number, company name.

Why do we collect this information?
We will use your information to send you requested information, which contains industry insights, information about our products and services.

We ask for your consent to do this, and we will only send you our information for as long as you continue to consent.

What do we do with your information?

Your information is stored in our database and is not shared with any third parties. It is not sent outside of the UK. We will not use the information to make any automated decisions that might affect you.

How long do we keep your information for?

Your information is kept for as long as you continue to consent to receive our newsletter.

Your rights over your information
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. You can also ask for it to be erased and you can ask for us to give you a copy of the information.

Withdraw Consent
You can also ask us to stop using your information – the simplest way to do this is to withdraw your consent, which you can do at any time, either by clicking the unsubscribe link at the end of any newsletter, or by emailing, writing or telephoning us using the contact details above.

Your right to complain
If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org/concerns or write to them at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF


WANT TO KNOW MORE?

If you have a query or request regarding use of your personal information or our data processing practices, please email us at info@convedo.com

For information on the Data Protection Act / GDPR, please visit www.ico.gov.uk